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about us

Who are we?
We are all volunteers, giving our time freely and cheerfully, but we are not miracle workers. We cannot find a volunteer “at the drop of a hat” so please give as much notice as possible if you would like to see if we can help.

Like all people, illness or other unforeseen circumstances very occasionally mean that we have to cancel a booking. We do know this is very disappointing, but please be assured that it is the very last resort.

Likewise, if your appointment is cancelled for any reason, do try to let us know as there may be someone else who could use the booking.

do you live within our pick-up zone?
(click on map)

How can I use the service?
Our telephone number is


Monday to Friday

9.30am to 11.30am
(excluding Bank and Statutory Holidays)
We are often able to take people for weekend appointments. If you have an appointment on a Saturday or Sunday, therefore, we may still be able to help, but please ring on a weekday to make an appointment.